The value to business of an introductory installation course offered by Building Our Skills – Making Fenestration, Glass and Glazing a Career of Choice has been underlined by Nottinghamshire based Consort Windows. The supplier of PVCu windows, doors and conservatories to retail installers and residential developers signed up a number of employees to the ‘Introduction to Window and Door Installation’ practical training course offered by Building our Skills, and praised the organisation afterwards for the course content and highly professional delivery.
Consort’s Sales & Marketing Director, Mark Handley, said:
“Here at Consort we recognise the importance of investing in the skills development of our workforce: our company is only ‘as good as’ our staff. I have been very impressed with how much our employees gained from the Building Our Skills practical training course, and would have no hesitation in recommending it to other fenestration industry employers and employees seeking a thorough introduction to installation.
“Three employees who attended gave me particularly great feedback on the course, and I’m confident that their value to our business has risen significantly as a result of the training. The first has been with the company for many years, has had various roles, and currently is part of our technical department. She found the content of the course helpful as she now has a better understanding of building regulations, finishing, window and door terminology, installation and glazing techniques. She has already used some of the knowledge gained on the course to advise customers how to glaze products correctly.
“The second works in a sales and marketing admin role. She has benefitted from the course as she now has a much better understanding of the window and door industry and what is involved to ensure a quality installation. Her greater knowledge allows her to prepare more focused marketing material for our customers.
“The third is a Sales Manager with many years of sales experience. Part of his role is to go to site to represent the company to resolve customer service issues. Following the course, he can more confidently carry out his role.”
The Consort staff members completed the course at Building Our Skills’ practical training academy in Sheffield. Commenting, Mark Simpson, Building Our Skills’ trainer said:
“This introductory installation course is ideal for anyone interested in gaining a grounding in the industry. We’ve had staff in a very broad variety of roles attend, including office personnel, trainee installers, professional installers, joiners and also unemployed people looking to develop their skills and gain entry to the industry.”
Building Our Skills aims to bring more new people into the fenestration industry and upskill existing industry employees to promote personal and professional development, encourage employee loyalty, and to raise standards.
More information on Building Our Skills – Making Fenestration, Glass and Glazing a Career of Choice – is available at www.buildingourskills.co.uk